Window Cleaning Safety & Insurance: What Every Facility Manager Must Verify

Window cleaning looks low-risk until something goes wrong. A slip on a wet floor, a dropped tool, or an uninsured injury on your property can turn a routine service into a serious liability event — and if your vendor isn't properly covered, that liability can flow to you. Here's what to verify before any crew starts work.

Insurance: the non-negotiables

• General liability of at least $2M to cover property damage and third-party injury.
• Workers' compensation so that if a technician is injured on your property, their medical costs don't become your problem.
• Commercial auto for the crews traveling to your sites.

Always request current certificates of insurance, and ask to be named as additional insured. A vendor who hesitates on this is telling you something important.

Crew standards that matter

Beyond insurance, ask how a vendor vets and trains its crews. Background checks, drug screening, and a documented, repeatable cleaning process separate a professional operation from a patchwork of day labor. Consistent training is also what keeps quality identical from one location to the next.

The pre-service walkthrough

Professional crews don't just show up and start spraying. A good vendor walks each site first: glass types and condition, access, and scheduling around your business hours. If a vendor skips this, they're cutting corners you can't see — until you can.

Why this matters at scale

Across a national footprint, verifying insurance and safety credentials for dozens of local vendors is a full-time job — and one lapse creates exposure. Consolidating to a single national partner means one set of credentials to verify, maintained to a consistent standard across every location. It's one of the underrated benefits of vendor consolidation: your risk-management surface shrinks dramatically.

Every crew in our network carries comprehensive coverage and follows a consistent professional process, with certificates available on request. If you're not sure your current vendors measure up, we're happy to show you what a properly credentialed program looks like.

Frequently Asked Questions